List: User interviews | Curated by Riikka Iivanainen | Medium

Riikka Iivanainen

Jul 19, 2023

6 stories

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User interviews

In

Bootcamp

by

Riikka Iivanainen

Don’t ask research questions from customers — what to do instead

How to turn research questions into interview questions

Jul 18, 2023

A person solving a Rubik’s cube.

Jul 18, 2023

In

Bootcamp

by

Riikka Iivanainen

Evidence-based interviewing deep dive: The case against some common interview questions

Why you should collect specific stories about past behavior in interviews and how to do it

Dec 6, 2023

A painting of two men sitting on chairs in front of a yellow background. The other man is leaning forward and looking engaged, while the other is looking bored.

Dec 6, 2023

In

Bootcamp

by

Riikka Iivanainen

How to ace your next user interview: 5 dos and 5 don’ts

Tips for building rapport, going with the flow, and uncovering hidden gems

Jul 6, 2023

A painting of two women sitting in a room engaged in a conversation.

Jul 6, 2023

In

Bootcamp

by

Riikka Iivanainen

Why you should talk with stakeholders before talking with customers

Preparing for customer interviews in a way that fosters trust among stakeholders

Jun 19, 2023

Three people sitting and talking around a wooden table in a well-lit office room with house plants.

Jun 19, 2023

In

Bootcamp

by

Riikka Iivanainen

On going solo: Four reasons for interviewing users alone

When co-interviewing isn’t the answer

Jun 12, 2023

A wolf stretching its head towards the sky and howling

Jun 12, 2023

In

Bootcamp

by

Riikka Iivanainen

Never interview users alone: Interviews as the Trojan Horse of a human-centered approach

Why you should bring along a colleague to user interviews

Jun 5, 2023

A painting of a boy drawing a blue Trojan Horse.

Jun 5, 2023

Riikka Iivanainen
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Writer, content designer, and user researcher fascinated by the human mind and behavior. I study (social) psychology for fun and love telling stories.
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